Privacy Policy

Last updated: November 6, 2026

This Privacy Policy describes how Ladyee Boutique ("Ladyee", "we", "us" or "our") collects, uses, stores and discloses your personal information when you visit https://ladyee.com (the "Site"), make a purchase, contact us or otherwise interact with our services.

We respect your privacy and are committed to handling your personal information responsibly. This policy explains what information we collect, why we collect it, how it may be shared and the choices and rights available to you.

1. Collecting Personal Information

When you visit our Site, we may collect information about your device, your interaction with our website and the information necessary to process purchases. We may also collect information when you contact customer support, subscribe to marketing communications or submit a product review.

For this policy, personal information means information that identifies, relates to or could reasonably be associated with an individual.

Device and browsing information

Information collected may include:

• Web browser type and version.

• IP address and general location information.

• Device type and operating system.

• Time zone and cookie information.

• Pages, products and collections viewed.

• Search terms and interactions with the Site.

• Referring websites and browsing activity.

Purpose of collection:

We use this information to display and operate the Site, remember preferences, understand website performance, improve the shopping experience, measure marketing effectiveness and support advertising activities.

Source of collection:

This information may be collected automatically through cookies, log files, pixels, tags, web beacons and similar tracking technologies.

Disclosure:

This information may be processed by Shopify and relevant analytics, advertising and technology providers, including Meta, Google and Pinterest, depending on your interactions with our Site and your privacy preferences.

Order and transaction information

Information collected may include:

• Full name.

• Billing and shipping addresses.

• Email address.

• Telephone number.

• Products purchased and order details.

• Payment and transaction-related information.

• Shipping and delivery information.

• Purchase history and related communications.

Purpose of collection:

We use this information to process and fulfil orders, accept payments, arrange delivery, provide order confirmations and invoices, communicate with customers, prevent fraud and manage customer service.

Where permitted and consistent with your preferences, we may also use purchase information to provide relevant product updates, promotions and marketing communications.

Source of collection:

This information is generally collected directly from you when you place an order or interact with our Site.

Disclosure:

Order and transaction information may be shared with Shopify, payment processors, shipping and fulfilment providers and other service providers involved in completing your purchase.

Payment information is handled through the payment services used by our store. The handling of payment information is also subject to the applicable payment provider's privacy practices.

Customer support and communication information

Information collected may include:

• Name and contact details.

• Email correspondence.

• Messages sent through our website chat or customer support channels.

• Information you provide when making an enquiry, complaint or request.

• Order details relevant to resolving your enquiry.

Purpose of collection:

We use this information to respond to enquiries, assist with orders, resolve complaints, provide customer support and improve our services.

Source of collection:

Information is collected directly from you when you contact us.

Disclosure:

Customer support information may be processed through Shopify Inbox and other relevant communication or service providers.

Marketing and customer review information

If you subscribe to our marketing communications, we may collect your email address, telephone number, marketing preferences and interactions with our communications.

We use relevant marketing services, including Mailchimp and, where configured, Klaviyo, to manage subscriptions and deliver marketing communications.

If you submit a product review, we may collect your name or display name, email address, review content, rating and related information through our review service, Judge.me.

You can manage your marketing preferences through the unsubscribe instructions in our communications. Review-related requests may be directed to us using the contact details below.

2. Sharing Personal Information

We may share personal information with service providers and business partners when necessary to operate our store, provide services, fulfil orders, communicate with customers, measure advertising performance and improve our services.

These providers may include:

Shopify: We use Shopify to power our online store, manage transactions and support the operation of our website. Shopify may process personal information in accordance with its own privacy practices. You can read more at https://www.shopify.com/legal/privacy.

Meta (Facebook and Instagram): We use Meta-related integrations to support advertising, marketing measurement and interactions with our business.

Google and YouTube: We use Google-related integrations to support advertising, marketing measurement and related services.

Pinterest: We use Pinterest-related integrations to support marketing and advertising activities.

Mailchimp and Klaviyo: These services may be used to manage customer subscriptions, email marketing and related communications, depending on the services configured and used by our store.

Judge.me: We use Judge.me to collect, display and manage customer product reviews.

Shopify Inbox: We use Shopify Inbox to communicate with customers and provide customer support.

These providers may process information on our behalf or independently under their own privacy policies and service terms. The information shared depends on the service being used and the interaction taking place.

We may also disclose personal information when required by law, regulation, legal process or a valid governmental request, or when necessary to protect our rights, customers, business or property.

We do not disclose personal information indiscriminately. Information is shared where reasonably necessary for the purposes described in this policy.

3. Advertising and Marketing

We may use information about your interactions with our Site, products and marketing communications to understand customer interests, measure advertising performance and provide relevant marketing.

Our store has integrations associated with Meta (Facebook and Instagram), Google and YouTube, and Pinterest. These services may use cookies, pixels, tags or similar technologies to collect information about website activity and interactions with advertisements.

Depending on your location and privacy preferences, information may be used or disclosed for analytics, advertising measurement, audience creation, personalised advertising or other marketing purposes.

You may manage your cookie and privacy preferences through the options provided on our website.

You may also manage advertising preferences through the relevant providers:

• Meta: https://www.facebook.com/settings/?tab=ads

• Google: https://myadcenter.google.com/

• Pinterest: https://www.pinterest.com/settings/privacy/

You can also learn about advertising choices through the Digital Advertising Alliance at https://optout.aboutads.info/.

Opting out of personalised advertising does not necessarily mean that you will stop seeing advertisements. You may continue to receive general or non-personalised advertising.

4. Using Personal Information

We use personal information for the following purposes:

• To operate and maintain our online store.

• To display products and provide shopping services.

• To process payments and fulfil orders.

• To arrange shipping and delivery.

• To communicate order updates and confirmations.

• To respond to customer enquiries and complaints.

• To manage customer accounts and preferences.

• To prevent fraud and protect the security of our store.

• To collect and display product reviews.

• To send marketing communications where permitted.

• To analyse website activity and improve our products and services.

• To comply with applicable legal and regulatory requirements.

5. Cookies and Similar Technologies

Cookies are small data files placed on your device when you visit a website. They help websites remember information, maintain functionality, understand browsing activity and improve the user experience.

Our Site uses cookies and similar technologies for essential store functions, personalisation, analytics and marketing.

Our cookie preference settings provide the following categories:

Required cookies: These support essential website functions, including shopping cart operations, checkout, customer accounts and website security.

Personalisation cookies: These help remember customer preferences and improve the browsing experience.

Analytics cookies: These help us understand how visitors use our website, including which pages and products are viewed and how customers interact with the Site.

Marketing cookies: These may be used to support advertising, measure campaign performance and provide relevant marketing.

Examples of Shopify cookies

The cookies used on our Site may include:

Cookie	Function
_ab	Used in connection with access to Shopify administration.
_secure_session_id	Used in connection with storefront navigation.
cart	Used in connection with the shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate customer account information updates.
_tracking_consent	Used to store tracking preferences.
_landing_page	Used to track landing pages.
_orig_referrer	Used to track referral information.
_s	Used for Shopify analytics.
_shopify_fs	Used for Shopify analytics.
_shopify_s	Used for Shopify analytics.
_shopify_sa_p	Used for Shopify marketing and referral analytics.
_shopify_sa_t	Used for Shopify marketing and referral analytics.
_shopify_y	Used for Shopify analytics.
_y	Used for Shopify analytics.

Additional cookies or tracking technologies may be used by Shopify and the third-party services connected to our store. The specific cookies and their duration may change depending on the services in use, your device and your privacy preferences.

Managing cookies

Our cookie banner allows visitors in supported regions to accept, decline or manage cookie preferences.

You may also manage cookies through your browser settings. Blocking or deleting certain cookies may affect some website functions, including shopping cart, account and checkout features.

Please note that disabling cookies through your browser may not prevent all forms of information sharing with third-party services.

6. Lawful Basis for Processing

Where the General Data Protection Regulation (GDPR) or similar privacy laws apply, we process personal information under one or more applicable legal bases, including:

• Consent: Where you have given permission for a specific activity, such as certain marketing or tracking activities.

• Contractual necessity: Where processing is necessary to fulfil an order or provide a service you requested.

• Legal obligations: Where processing is necessary to comply with applicable laws and regulations.

• Legitimate interests: Where processing is necessary for legitimate business purposes, provided those interests do not override your applicable privacy rights.

You may withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy.

This may include retaining information to:

• Complete and maintain transaction records.

• Provide customer support.

• Meet accounting, tax and legal obligations.

• Resolve disputes.

• Prevent fraud.

• Enforce our agreements.

The applicable retention period depends on the type of information and the purpose for which it was collected.

Where personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements.

8. International Data Transfers

Ladyee serves customers in the United States and internationally.

Our store is powered by Shopify, and information may be processed or stored in the United States and other countries where Shopify and our relevant service providers operate.

Where personal information is transferred internationally, we rely on applicable legal safeguards and protections required by relevant privacy laws.

For additional information about Shopify's privacy practices and international data processing, visit https://www.shopify.com/legal/privacy.

9. Automated Decision-Making and Fraud Prevention

We use Shopify and related services to help protect our store and customers against fraudulent or suspicious transactions.

These services may use automated tools to assess transaction risks, including information such as IP addresses and payment-related activity.

We do not intend to make decisions solely through automated processing that produce legal or similarly significant effects on customers without the protections required by applicable law.

Where applicable, you may have rights to request information or challenge certain automated decisions.

10. Your Privacy Rights

Depending on your location and the privacy laws that apply, you may have rights concerning your personal information.

These rights may include:

• Right to access: Request information about the personal information we hold about you.

• Right to correction: Request correction of inaccurate or incomplete information.

• Right to deletion: Request deletion of personal information, subject to applicable legal exceptions.

• Right to portability: Request a copy of certain personal information in a portable format.

• Right to withdraw consent: Withdraw consent where processing is based on your permission.

• Right to object or restrict processing: Object to or request restrictions on certain types of processing.

• Right to opt out: Opt out of certain targeted advertising, sale or sharing of personal information where applicable.

To exercise your rights, contact us at info@ladyee.com.

We may need to verify your identity before processing a privacy request. We will respond within the timeframes required by applicable law.

European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, you may have rights under applicable data protection laws, including the right to access, correct, erase, restrict or object to certain processing of your personal information, and the right to data portability.

You may also have the right to lodge a complaint with your local data protection authority.

United States and California residents

Depending on the state in which you reside, you may have rights to know what personal information is collected, request access or deletion, correct inaccurate information and opt out of certain uses of personal information.

For California residents, these rights may include the right to know, access, correct, delete and opt out of the sale or sharing of personal information for cross-context behavioural advertising, as defined by applicable law.

Where available, you can use the privacy and data-sharing preference options provided on our Site or contact us at info@ladyee.com to submit a request.

We will not unlawfully discriminate against you for exercising your privacy rights.

11. Minors

Our Site is intended for a general audience and is not specifically directed at children.

We do not knowingly collect personal information from children under the age of 13 without the required parental or guardian consent.

If you are a parent or guardian and believe a child has provided us with personal information, please contact us at info@ladyee.com so that we can review the request and take appropriate action in accordance with applicable law.

12. Do Not Track Signals

Some web browsers offer a Do Not Track feature. Because there is no universally accepted standard for responding to these signals, our Site may not respond to all Do Not Track requests.

Where required by applicable law, we will honour recognised privacy preference signals and opt-out requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, technology or legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the beginning of this policy. We encourage visitors to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or would like to make a complaint regarding our privacy practices, please contact us:

Ladyee Boutique

Email: info@ladyee.com

Mailing address:

520 West Ponce De Leon Ave
#2584
Decatur, GA 30031-4196
United States

Website: https://ladyee.com